Our team’s paper on how a helping intervention for targeting cognitive load has been published in JMIR. Through this paper we demonstrate how cognitive load can be impacted through context-switching involved when navigating multiple healthcare technologies — and how this becomes even more challenging when people experience environmental distractions introduced through unreliable internet connections, and outdated devices.
Antonio, M. G., Williamson, A., Kameswaran, V., Beals, A., Ankrah, E., Goulet, S., … & Veinot, T. C. (2023). Targeting Patients’ Cognitive Load for Telehealth Video Visits Through Student-Delivered Helping Sessions at a United States Federally Qualified Health Center: Equity-Focused, Mixed Methods Pilot Intervention Study. Journal of Medical Internet Research, 25, e42586.
